FAQ

We specialize in a diverse collection that includes vintage styles (like 50s, 60s, 70s, 80s, and 90s outfits), character costumes from popular movies and shows (such as Alice in Wonderland, A Nightmare on Elm Street, and Aladdin), animal and insect costumes for all ages, and accessories to complete your look. Every costume is designed to tell a story and spark creativity!

Yes! We offer costumes for babies, boys, women, and more, including unisex options like animal and insect costumes. Whether you’re dressing up for Halloween, a themed party, or just for fun, we have something for everyone.

Absolutely! Our menu includes costumes from classics like A League of Their Own and Alien, as well as fantasy favorites like Alice in Wonderland. Explore our categories to find your perfect character transformation.

We offer two main shipping methods to ensure your costume arrives on time:

• Standard Shipping: Costs $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipment. Great for last-minute plans!
• Free Shipping: Available on orders over $50 via EMS, with delivery in 15-25 business days after shipment. Perfect for budget-friendly, advance planning.

All orders are processed within 1-2 business days after payment confirmation.

Yes, we ship globally to bring Halloween spirit to celebrations everywhere! However, due to logistical constraints, we do not deliver to certain parts of Asia and a few remote regions. If you’re unsure about your location, contact us at [email protected] for assistance.

Once your order ships, we’ll provide a tracking number via email. You can use it to monitor your package’s journey with our reliable carriers like DHL, FedEx, or EMS.

We accept Visa, MasterCard, JCB, and PayPal for secure and hassle-free transactions. Your payment safety is our priority!

No, you can checkout as a guest. However, creating an account allows you to track orders, save favorites, and enjoy a faster shopping experience in the future.

Yes, we use encrypted payment gateways to protect your data. We never store sensitive information like credit card details on our servers.

We want you to love your costume! You can return items within 15 days of receipt, provided they are in original condition. For details, check our Returns Policy or contact customer service.

Email us at [email protected] with your order details and reason for return. We’ll guide you through the process and ensure a smooth experience.

Yes, once we receive and inspect the returned item, refunds are processed within 5-7 business days. The timing may vary based on your payment method.

We’re a dedicated costume store where every costume tells a story and every celebration becomes unforgettable. From vintage glamour to movie magic, we help you transform for any occasion, with a focus on global accessibility and reliable service.

Reach out via email at [email protected], or visit our website at costumesaleshop.com. Our support team is here to assist you with any questions!