Privacy Policy

Last Updated: October 2023

1. Information We Collect

To provide you with the best costume shopping experience, we collect the following types of information:

Personal Information You Provide:

• Account Information: Name, email address, password (when you create an account)
• Order Details: Shipping address, billing address, phone number
• Payment Information: Credit card details (processed securely by our payment partners – we never store full card numbers)
• Communication Records: Messages sent to our customer service team
• Preferences: Your costume interests (vintage eras, movie characters, animal costumes, etc.)

Automatically Collected Information:

• Device Information: IP address, browser type, device type
• Browsing Data: Pages visited, time spent on site, referring website
• Purchase History: Items viewed, added to cart, and purchased

2. How We Use Your Information

We use your information to create the magical costume shopping experience you deserve:

• Order Processing: To process your purchases of 50s costumes, 80s outfits, or any character costumes
• Customer Service: To respond to your inquiries about products or payment methods
• Personalization: To recommend costumes based on your browsing history (like suggesting 70s costumes if you’ve shown interest in disco era outfits)
• Account Management: To maintain your account and provide faster checkout
• Security: To protect against fraud and unauthorized transactions
• Improvements: To enhance our website and product offerings based on customer preferences

3. Data Sharing and Disclosure

We value your trust and only share your information in these specific circumstances:

Service Providers:

• Payment Processors: Certified partners who handle secure transactions (PayPal, credit card companies)
• Shipping Carriers: To deliver your costumes worldwide (except some parts of Asia and remote regions)
• IT Services: Companies that help us maintain our website and security systems

Legal Requirements:

• When required by law or legal process
• To protect our rights, privacy, safety, or property
• In connection with the sale or transfer of our business

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our top priority, just like our secure payment methods:

• Storage Location: Data is stored on secure servers, primarily in the United States
• Encryption: We use industry-standard SSL encryption to protect data transmission
• Payment Security: Credit card details are handled exclusively by our certified payment partners
• Access Controls: Limited employee access to your personal information
• Data Retention: We keep your information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: View and update your account information anytime
• Marketing Communications: Opt-out of promotional emails (transactional messages about orders will still be sent)
• Account Deletion: Request deletion of your account and personal data
• Data Portability: Request a copy of your personal data in a readable format
• Guest Checkout: Shop without creating an account, though this limits some personalized features

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality and secure checkout
• Preference Cookies: Remember your language, currency, and display preferences
• Analytics Cookies: Help us understand how customers use our site to improve your experience
• Marketing Cookies: Show you relevant costume recommendations based on your interests

You can control cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

As we serve customers globally (with exceptions in some parts of Asia and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information according to this policy and applicable laws.

8. Children’s Privacy

While we offer adorable animal baby costumes and children’s outfits, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always display the most current version on our website.

10. Contact Us

Thank you for trusting HALLOWEEN COSTUMES Sales Store with your costume shopping needs. We’re committed to making your experience magical, secure, and absolutely unforgettable!